10 Community Manager Resume Examples & Guide for 2025

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So, you want to put together a great Community Manager Resume for 2025? It can feel a bit tricky, figuring out what to put where and how to make it stand out. This guide is here to help you get it right. We’ll walk through each section, from your summary to your projects, making sure your resume looks good and gets noticed.

Key Takeaways

• Make sure your Community Manager Resume is easy to read and looks clean.
• Always change your resume a bit for each job you apply for.
• Show what you did, not just what you were supposed to do.
• Include numbers and facts to show your impact.
• Get someone else to look at your Community Manager Resume before you send it out.

1. Summary

The summary section of your community manager resume is super important. It’s your chance to grab the recruiter’s attention right away. Think of it as your elevator pitch – a quick snapshot of who you are, what you’ve done, and what you can bring to the table. It’s not just about listing your skills; it’s about showing how those skills have made a difference in your previous roles. RoboApply can help you tailor this section to match specific job descriptions, making sure your most relevant qualifications shine.

It’s all about making a strong first impression. You want to highlight your biggest achievements and show why you’re the perfect fit for the job. A well-crafted summary can set you apart from other candidates and increase your chances of landing an interview.

Here’s what to keep in mind when writing your summary:

• Keep it concise: Aim for around 3-4 sentences. Recruiters don’t have time to read a novel.
• Highlight key skills: Mention your most relevant skills, such as community building, content creation, and social media management. For example, you might want to mention your content creation skills.
• Quantify your achievements: Use numbers to show the impact you’ve made in previous roles. For example, "Increased community engagement by 30% in six months."
• Tailor it to the job: Customize your summary for each job you apply for. Focus on the skills and experiences that are most relevant to the specific role.

A strong summary is your chance to make a memorable first impression. It should be clear, concise, and tailored to the specific job you’re applying for. Think of it as your personal brand statement – a brief overview of what makes you the ideal candidate.

Your summary should be a concise paragraph, ideally around 100 words, highlighting key qualifications and experiences.

Here’s an example of a strong summary:

"Highly motivated and results-driven community manager with 5+ years of experience in building and engaging online communities. Proven ability to increase community engagement, drive brand awareness, and generate leads. Skilled in content creation, social media management, and crisis communication. Passionate about creating positive and supportive online environments. To impress recruiters, a community manager’s resume should emphasize skills in relationship building."

Remember, your summary is your chance to shine. Make it count!

2. Experience

Your experience section is where you really show what you’ve done. It’s not just about listing your jobs; it’s about showing how you made a difference. Think about using numbers to quantify your achievements—like, "Increased community engagement by 30% in six months." That kind of detail grabs attention. And remember, tailor each description to the specific job you’re applying for. RoboApply can help you customize your resume for each application, making sure you highlight the most relevant experience.

• Focus on achievements, not just duties. What did you accomplish in each role?
• Use action verbs to start each bullet point. Words like "Managed," "Developed," and "Implemented" make your experience sound more dynamic.
• Quantify your results whenever possible. Numbers speak louder than words.

It’s easy to fall into the trap of just listing your responsibilities. Instead, think about the impact you had. Did you improve something? Did you solve a problem? Those are the things employers want to know.

Here’s an example:

Community Manager, Tech Startup, 2022-Present

• Managed a community of 10,000+ members across multiple platforms.
• Developed and implemented a new content strategy that increased engagement by 40%.
• Reduced customer support tickets by 25% by proactively addressing common issues in the community.

Another example:

Social Media Manager, Retail Company, 2020-2022

• Grew the company’s Instagram following by 150% in two years.
• Launched a successful influencer marketing campaign that generated a 20% increase in sales.
• Managed a team of three social media specialists.

Remember to tailor your experience section to each job you apply for. Use keywords from the job description to make sure your resume gets past the applicant tracking system (ATS). Tools like RoboApply to optimize resumes can help you identify those keywords and make sure your resume is a perfect match.

Here’s a table showing how to quantify your achievements:

Don’t forget to include any relevant volunteer experience or side projects. These can show your passion and dedication to community management. For example, if you volunteered as a social media manager for a non-profit, that’s definitely worth including. Also, consider adding your experience as a Community Association Manager, which can be a great asset. Community Association Manager experience is valuable.

Finally, make sure your experience section is easy to read. Use bullet points, clear language, and plenty of white space. A cluttered resume is hard to read, and employers are more likely to skip over it. Think about how you can showcase your customer service manager skills in this section. Customer service manager skills are highly transferable to community management.

3. Education

When it comes to the education section of your community manager resume, it’s pretty straightforward. You’re basically listing your academic achievements. But there are a few things you can do to make it more effective. Let’s get into it.

Education Details

Okay, so what exactly should you include? At a minimum, you need the name of the school, its location, and the degree you earned (if any). Also, include your field of study. For example:

• School Name: University of California, Los Angeles
• Location: Los Angeles, CA
• Degree: Bachelor of Arts
• Major: Communications

Dates of Attendance

Should you include the dates you attended? Generally, yes. It helps give employers a sense of your timeline. If you’ve been out of school for a while (like, more than ten years), you can consider leaving the dates off. But if you’re a recent grad, definitely include them. RoboApply can help you format this section consistently.

GPA: To Include or Not to Include?

This is a common question. If your GPA was really high (like, 3.8 or above), then go ahead and include it. But if it was just average, it’s probably best to leave it off. It’s not a make-or-break thing, but a high GPA can give you a slight edge. You can use resume templates to help you decide where to put it.

Relevant Coursework

If you took any courses that are directly related to community management, you might want to list them. This is especially helpful if your degree isn’t directly related to the field. For example, if you majored in English but took a bunch of social media marketing classes, list those classes. It shows you’ve got the skills, even if your degree is in something else. Listing your education on a resume should be clear and concise.

Degrees in Progress

What if you’re still working on your degree? No problem, just list it as "in progress." Include your expected graduation date. This shows employers that you’re committed to learning and growing. It’s a good way to demonstrate your potential, even if you don’t have the degree yet. You can also use RoboApply to build your product manager resume.

The education section is more than just a list of schools. It’s a chance to highlight your academic achievements and show employers that you have the knowledge and skills to succeed as a community manager. Make sure it’s well-organized and easy to read.

High School Diploma

Once you have some college experience, you can remove your high school diploma from your resume. It’s generally understood that if you have a college degree, you also have a high school diploma. Save the space for more relevant information. If you don’t have a college degree, then definitely include your high school information. Make sure to include the school’s name and location. You can also list any relevant coursework or achievements. Remember to include the school’s name and location.

Additional Training and Workshops

Did you attend any relevant workshops or training programs? Include those too! These can be a great way to show that you’re committed to professional development. List the name of the workshop, the organization that offered it, and the date you completed it. This is especially helpful if the workshop covered a specific skill that’s relevant to community management. For example, if you took a workshop on crisis communication, definitely include that. It shows you’re prepared to handle tough situations.

4. Skills

Skills are super important on your resume, especially for a community manager. It’s not just about listing them; it’s about showing you’ve got what it takes. Think about blending both your hard skills (like data analysis) and soft skills (like communication). RoboApply can help you tailor this section to match the job description, making sure you highlight the skills that matter most to the employer.

Hard Skills

These are the technical abilities you’ve gained through training or experience. They’re often measurable and specific to the role. For a community manager, this might include:

• Social Media Management: Being able to use platforms like Facebook, Twitter, Instagram, and TikTok effectively. This includes scheduling posts, running ads, and understanding analytics. For example, "Managed social media presence for a brand with over 100,000 followers, increasing engagement by 30% in six months."
• Data Analysis: Using tools like Google Analytics or social media analytics dashboards to track community growth, engagement, and sentiment. "Analyzed community data to identify trends and inform content strategy, resulting in a 15% increase in website traffic."
• Content Creation: Developing engaging content such as blog posts, videos, infographics, and social media updates. "Created a series of blog posts that generated over 5,000 views and 100 comments each."
• Community Platform Management: Experience with platforms like Discord, Slack, or forum software. "Managed a Discord community of over 5,000 members, moderating discussions and organizing events."
• CRM Software: Using CRM systems to manage customer interactions and track community member data. "Utilized CRM software to track community member interactions and personalize communication, improving customer satisfaction scores by 20%."

Soft Skills

Soft skills are your personal attributes that enable you to interact effectively with others. These are harder to quantify but are just as important. Teamwork is essential.

• Communication: Clear and effective written and verbal communication is key. "Excellent written and verbal communication skills, demonstrated through regular blog posts, social media updates, and community forum moderation."
• Empathy: Understanding and sharing the feelings of others in the community. "Demonstrated empathy by actively listening to community members’ concerns and providing thoughtful responses, resolving conflicts effectively."
• Conflict Resolution: Being able to mediate disputes and find solutions that satisfy everyone. "Successfully resolved conflicts between community members by facilitating open communication and finding mutually agreeable solutions."
• Time Management: Managing multiple tasks and deadlines effectively. "Managed multiple social media accounts and community projects simultaneously, consistently meeting deadlines and achieving goals."
• Adaptability: Being able to adjust to changing situations and new challenges. "Adapted quickly to new social media platforms and community management tools, maintaining a high level of performance."

Tips for Showcasing Your Skills

• Use Action Verbs: Start your skill descriptions with strong action verbs like "managed," "created," "analyzed," and "developed."
• Quantify Your Achievements: Whenever possible, use numbers to demonstrate the impact of your skills. For example, "Increased social media engagement by 25%" or "Managed a community of over 10,000 members."
• Tailor to the Job Description: Carefully review the job description and highlight the skills that are most relevant to the position. RoboApply can help you identify these keywords.
• Provide Examples: Instead of just listing skills, provide specific examples of how you’ve used them in the past. This makes your skills more believable and demonstrates your abilities.

Skills are the building blocks of your community management career. By highlighting both your hard and soft skills, and providing concrete examples of your achievements, you can show employers that you have what it takes to succeed in the role. Don’t forget to tailor your skills section to match the job description, using tools like RoboApply to identify the most relevant keywords.

Remember, a well-crafted skills section can significantly boost your chances of landing an interview. Make sure it’s clear, concise, and tailored to the specific requirements of the job. Highlighting communication skills is always a good idea.

5. Certifications

While not always mandatory, certifications can really make your community manager resume stand out. They show you’re serious about the field and have taken the time to learn specific skills. Plus, some employers might see them as a sign you’re up-to-date on the latest industry trends. RoboApply can help you highlight these certifications effectively, ensuring they catch the eye of recruiters.

Having certifications can demonstrate your commitment to professional development.

• Certifications can validate your skills.
• They can increase your earning potential.
• They can make you more competitive in the job market.

Certifications are a great way to show employers that you’re serious about your career and that you’re willing to invest in your own professional development. They can also help you stand out from other candidates who may not have the same level of training or experience.

For example, listing a certification like "Hootsuite Certified Professional" shows you know your way around social media management. Or, a certification in project management could highlight your organizational skills, which are super useful for managing community initiatives. Let’s look at some examples.

Example Certifications

Here are a few certifications that could be beneficial for a community manager:

1. Hootsuite Certifications: Hootsuite offers certifications in social media marketing and social media management. These are great if your role involves a lot of social media work. They show you understand how to use Hootsuite’s platform effectively, which many companies use.
2. CSCCE Community Manager Certification: The Center for Scientific Collaboration and Community Engagement (CSCCE) offers a Community Manager Certification specifically designed for community professionals. This certification focuses on the skills needed to build and manage successful communities, especially in scientific or research settings. It covers topics like community strategy, engagement, and sustainability. The exam assesses a candidate’s ability to build, scale, and sustain online communities using effective strategies and tools. Preparing for the exam assesses a candidate’s ability to build, scale, and sustain online communities using effective strategies and tools.
3. Digital Marketing Certifications: Certifications from Google, HubSpot, or other digital marketing platforms can be valuable. These certifications often cover topics like content marketing, SEO, and analytics, all of which are relevant to community management.
4. Project Management Certifications: If your community management role involves managing projects or initiatives, a project management certification like PMP or CAPM could be beneficial. These certifications demonstrate your ability to plan, execute, and manage projects effectively.

How to List Certifications on Your Resume

When listing certifications, include the following information:

• Name of the Certification: Be specific (e.g., "Hootsuite Certified Professional").
• Issuing Organization: Who awarded the certification (e.g., "Hootsuite").
• Date of Completion: When you earned the certification.
• Expiration Date (if applicable): Some certifications need to be renewed.

Example:

• Hootsuite Certified Professional, Hootsuite, Completed: June 2024, Expires: June 2026

Make sure to list your certifications in a clear and easy-to-read format. You can create a separate "Certifications" section on your resume or include them within your "Education" or "Professional Development" sections. RoboApply can help you format this section to make it look professional and appealing to recruiters.

6. Awards

Awards can really make your resume pop, especially if they’re relevant to community management. It shows you’ve gone above and beyond and that your work has been recognized. Don’t be shy about listing them!

Listing awards demonstrates excellence and recognition in your field. It’s a great way to stand out from other candidates. RoboApply can help you tailor your resume to highlight these achievements effectively.

Here’s how you might format an awards section:

• Award Name: "Community Builder of the Year"
• Awarding Organization: Social Media Today
• Date Received: June 2024
• Brief Description: Recognized for increasing community engagement by 40% and implementing successful engagement strategies.

Or:

• Award Name: "Top 100 Influencers"
• Awarding Organization: Online Community Magazine
• Date Received: December 2023
• Brief Description: Acknowledged for building and maintaining a thriving online community of over 10,000 members, and improving brand awareness.

Awards aren’t just about bragging; they’re about showing tangible results and impact. Quantify your achievements whenever possible to make them even more compelling. Think about the specific contributions that led to the award and highlight those in your description.

Here are some tips for including awards:

1. Relevance is key: Only include awards that are relevant to the job you’re applying for. A baking competition award probably isn’t relevant unless you’re applying to manage a baking community.
2. Be specific: Don’t just list the award name. Provide context by including the awarding organization, the date received, and a brief description of why you received the award. This helps the reader understand the significance of the award.
3. Quantify your achievements: Whenever possible, quantify your achievements. For example, instead of saying "Increased community engagement," say "Increased community engagement by 40%."
4. Order matters: List your awards in reverse chronological order, with the most recent awards first. This shows your most recent accomplishments.
5. Keep it concise: Keep the descriptions brief and to the point. You don’t need to write a novel about each award. Just provide enough information to give the reader context.

If you don’t have any formal awards, don’t worry! You can also include recognition you’ve received from your company or team, such as "Employee of the Month" or "Team Player Award." The goal is to showcase your accomplishments and demonstrate your value as a community manager. Make sure your professional summary also reflects these achievements.

7. Projects

Showcasing personal projects on your resume can really set you apart, especially if you’re light on professional experience. It’s a great way to demonstrate your skills and passion for community management. Plus, it gives you something concrete to talk about during interviews. RoboApply can help you tailor your project descriptions to match the job requirements.

It’s all about showing, not just telling.

• Community Forum Moderation: Maybe you started and moderated a forum for a niche interest. Highlight how you grew the community, managed conflicts, and implemented rules. For example, "Managed a 5,000+ member online forum for indie game developers, resulting in a 30% increase in user engagement through proactive moderation and community-building initiatives."
• Social Media Campaign: Did you run a successful social media campaign for a local charity or event? Quantify your results. "Developed and executed a social media campaign for a local animal shelter, increasing their Instagram followers by 150% and driving a 20% increase in adoption rates."
• Content Creation Initiative: If you created a blog, podcast, or video series related to community management, include it. "Created and managed a weekly podcast on community building strategies, attracting an average of 500 listeners per episode and generating positive feedback from industry professionals."

Projects are a fantastic way to fill gaps in your resume and demonstrate your initiative. They show potential employers that you’re not just talking the talk, but you’re actively involved in the field.

Here’s a simple table to illustrate how to present project data:

| Project Name | Description

8. Volunteer Work

Volunteer work can really show a different side of you, highlighting your commitment and passion outside of paid employment. It’s a great way to demonstrate soft skills and values that employers look for. Plus, it just makes you look like a well-rounded person. RoboApply can help you tailor this section to match the job description, emphasizing the most relevant experiences.

Including volunteer work can set you apart from other candidates.

Volunteer experience shows you’re willing to contribute without expecting immediate financial reward. It speaks volumes about your character and values.

Here’s how to make the most of your volunteer experience on your resume:

• Focus on impact: Quantify your achievements whenever possible. Did you increase donations? Improve efficiency? Use numbers.
• Highlight relevant skills: Connect your volunteer work to the skills required for the community manager role. Communication, leadership, and organization are always good bets.
• Tailor to the job: Just like with your paid experience, customize this section to match the specific requirements of the job you’re applying for. Use keywords from the job description.

Here’s an example of how to present volunteer work:

Volunteer Experience

Community Organizer, Local Food Bank
2020 – Present

• Spearheaded a gamified volunteer management platform, increasing volunteer hours by 80%.
• Managed a team of 20 volunteers, ensuring smooth daily operations.
• Reduced administrative costs by 15% through efficient scheduling and communication.

Tutor, After-School Program
2018 – 2020

• Provided academic support to underprivileged students in math and reading.
• Developed individualized learning plans to address specific student needs.
• Improved student grades by an average of 10%.

Remember to keep it concise and focused. You want to show your dedication without overwhelming the reader. Think of it as another opportunity to showcase your skills and personality. This section of your community volunteer resume can really make a difference.

9. Publications

It might seem odd to include publications on a community manager resume, but if you’ve written articles, blog posts, or even contributed to industry reports, it’s a great way to showcase your expertise and thought leadership. It shows you’re not just managing communities, but also actively contributing to the broader conversation. RoboApply can help you format these entries consistently.

Let’s be real, publications aren’t just for academics. If you’ve got something to share, don’t hide it!

Including publications demonstrates your commitment to the field and your ability to communicate effectively in writing. It adds another layer to your qualifications.

Here’s how you can present your publications:

• Title of Publication: Include the full title, so it’s easy to find.
• Publication Venue: Where was it published? A blog, a journal, a website?
• Date of Publication: When was it published? This shows recency.
• Brief Description: A short summary of what the publication is about. This is important, so the reader knows what to expect. For example, if you’ve managed content calendar for a small business, mention the boost in website traffic.

For example:

• Title: "Building Thriving Online Communities"
• Publication Venue: Community Manager Weekly Blog
• Date: January 15, 2024
• Description: An article discussing strategies for increasing engagement and fostering positive interactions within online communities.

Another example:

• Title: "The Future of Community Management"
• Publication Venue: Social Media Today
• Date: June 1, 2023
• Description: A thought leadership piece exploring emerging trends and technologies in community management.

If you’re applying for a marketing director role, highlighting publications related to marketing strategies can significantly attract employers. Similarly, for account manager positions, articles on client relationship management can showcase expertise.

10. References

When it comes to references, it’s a bit of a mixed bag these days. Some people swear by them, others think they’re outdated. The truth is, it depends on the company and the role. For a Community Manager position, having solid references can definitely give you an edge. It shows you’ve built strong relationships and that others vouch for your work ethic and skills. RoboApply can help you organize and track your references, making the process smoother.

Always ask for permission before listing someone as a reference.

Who to Include

Think strategically about who you want to include as references. Here are a few ideas:

• Former Managers: These are usually the best choice. They can speak directly to your performance, your work ethic, and your contributions to the team. Make sure it’s someone you had a good working relationship with. For example, if you worked at "AwesomeCo" as a Community Manager, your direct supervisor there would be ideal.
• Peers: A colleague who worked closely with you can highlight your teamwork skills, your problem-solving abilities, and your overall impact on the team. Choose someone who can give specific examples of your collaboration.
• Clients or Community Members: If you’ve worked directly with clients or community members, and they were happy with your service, they can be excellent references. They can speak to your communication skills, your ability to build relationships, and your dedication to customer satisfaction. This is especially useful for a Community Manager role.

How to Ask

Don’t just assume someone will be a reference for you. Always ask them first! Here’s a simple email template you can use:

Subject: Reference Request – Community Manager Application

Hi [Reference Name],

I hope this email finds you well.

I’m currently applying for a Community Manager position at [Company Name], and I was hoping you might be willing to serve as a reference for me. I really valued our time working together at [Previous Company], and I believe you could speak to my skills in [Specific Skills, e.g., community engagement, content creation, social media management].

The job description is available here: [Link to Job Description]

If you’re comfortable providing a reference, please let me know, and I’ll send you my resume and some talking points. The hiring manager may contact you by phone or email.

Thank you so much for your consideration!

Best regards,
[Your Name]

Providing Information

Once someone agrees to be a reference, make their job easier by providing them with the following:

• Your Updated Resume: This gives them a quick overview of your experience and skills. RoboApply can help you keep your resume updated.
• The Job Description: This helps them tailor their reference to the specific requirements of the role.
• Talking Points: Highlight specific projects or accomplishments that you’d like them to mention. For example, "Please mention my work on the [Project Name] campaign, which resulted in a 20% increase in community engagement."

Formatting Your Reference List

While you don’t always need to include a reference list with your initial application, it’s good to have one prepared. Here’s how to format it:

[Reference Name]
[Job Title]
[Company]
[Email Address]
[Phone Number]

For example:

Jane Doe
Marketing Director
Acme Corp
jane.doe@acmecorp.com
(555) 123-4567

When to Include References

• When Specifically Requested: If the job application explicitly asks for references, include them.
• As a Follow-Up: You can offer your reference list after an interview, as a way to reinforce your qualifications.
• On Your LinkedIn Profile: You can request recommendations on LinkedIn, which serve as public references. This is a great way to showcase your skills and experience to potential employers. RoboApply can help you optimize your LinkedIn profile to attract more attention.

References can be a powerful tool in your job search, but they’re not always necessary. Use your best judgment and consider the specific requirements of the role and the company. Always prioritize quality over quantity, and make sure your references are well-prepared to speak to your skills and experience. Remember, a strong reference can make all the difference in landing your dream Community Manager job. Don’t forget to tailor your grocery store manager resume to highlight relevant skills and experience.

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Wrapping Things Up

So, we’ve gone over a bunch of stuff about making a good community manager resume. It’s really about showing what you can do and how you help people connect. Think about the examples we looked at and try to make your own resume clear and easy to read. You want to make sure it tells your story well. Getting a job in community management means you need to stand out, and a solid resume is a big part of that. Just keep practicing and putting your best foot forward.

Frequently Asked Questions

What does a community manager actually do?

A community manager is someone who helps a company connect with its customers and fans online. They talk to people on social media, answer questions, and make sure everyone feels like part of the group. Think of them like the friendly face of a brand on the internet.

What’s the best way to organize my resume?

You should put your best stuff first! Start with a short summary of your skills and what you’ve done, then list your work experience, education, and any special skills you have. It’s like telling your story in the most exciting way.

Should I include volunteer work on my resume?

Yes, totally! Even if it wasn’t a paid job, showing you helped out with a club, a charity, or an online group proves you can work with people and build connections. Companies love to see that you’re active and care about others.

Are certifications important for a community manager resume?

Definitely! Certifications show you’ve learned specific skills, like how to use certain social media tools or how to talk to customers well. They prove you’re serious about your job and ready to learn new things.

How can I make my resume stand out?

Make sure your resume is easy to read and doesn’t have any mistakes. Use simple words and clear sentences. Also, try to use words that the job description uses, so computer programs that scan resumes can find you easily.

Should I have more than one version of my resume?

It’s good to have a few different versions. You can change your resume a little bit for each job you apply for, making sure it highlights the skills that job needs most. It’s like having different outfits for different events!

Do I need to put references on my resume?

It’s usually a good idea to say “References available upon request.” This means you’ll give them names and contact info if they ask for it, but you don’t put it right on your resume. This keeps your friends’ and old bosses’ info private.

How long should my resume be?

Try to keep it to one page if you’re just starting out or have less than 10 years of experience. If you have a lot of experience, two pages is okay. The main thing is to make sure every word on your resume is important and helps you get the job.