[Your Name]
[Your Address]
[City, State ZIP Code]
[Your Phone Number]
[Your Email Address]
[LinkedIn Profile URL]

[Date]

[Hiring Manager's Name]
[Company Name]
[Company Address]
[City, State ZIP Code]

Dear [Hiring Manager's Name/Hiring Manager],

I'm excited to apply for the [Position Title] position at [Company Name]. With [number] years of technical customer service experience supporting [specific products/services: software, hardware, SaaS platforms], I combine strong technical knowledge with exceptional customer service skills.

In my current role at [Current Company], I provide [level of support: Tier 1/Tier 2/Tier 3] technical support for [product/service], resolving [number]% of issues on first contact. I'm proficient with [technical skills: operating systems, networking basics, specific software, troubleshooting methodologies] and can quickly diagnose and resolve [types of issues: connectivity problems, software bugs, configuration issues].

My technical certifications include [relevant certifications: CompTIA A+, ITIL, product-specific certifications], and I'm experienced with [tools: ticketing systems, remote access tools, knowledge bases, diagnostic software]. Beyond technical skills, I excel at explaining complex technical concepts in simple terms that customers understand and appreciate.

What draws me to [Company Name] is [specific technical product, innovation, or approach]. Your [product/service] represents [what you find interesting about it], and I'm excited about helping customers maximize its value. I've been following [specific company technical development or release] and am impressed by [specific feature or approach].

I [specific technical achievement: reduced ticket resolution time by 35%, achieved 98% customer satisfaction in technical support, created troubleshooting guides used by entire team]. My ability to balance technical expertise with patience and clear communication makes me effective in technical support roles.

I'm eager to discuss how my technical knowledge and customer service skills can benefit [Company Name]'s customers.

Sincerely,
[Your Name]


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CUSTOMIZATION TIPS FOR THIS TEMPLATE:
- Emphasize both technical skills AND customer service abilities
- List specific technical certifications and training
- Mention relevant tools, software, and systems you know
- Include technical metrics (first contact resolution, ticket volume)
- Show ability to explain technical concepts simply
- Reference the company's specific technology or products
- Highlight any documentation or training you've created
- Balance technical expertise with soft skills