[YOUR NAME]
[City, State] | [Phone Number] | [Email Address]
LinkedIn: [Profile URL]

PROFESSIONAL SUMMARY
E-commerce QA analyst with 4+ years of experience testing online retail platforms and mobile shopping applications. Expert in checkout flow optimization, payment gateway testing, and user experience validation. Proven track record of reducing cart abandonment bugs by 40%+ and ensuring smooth shopping experiences for millions of users. Strong focus on conversion optimization and customer satisfaction.

TECHNICAL SKILLS
Testing Tools: Selenium WebDriver, Cypress, Appium, JIRA, TestRail, Postman, BrowserStack
Testing Types: Functional, Regression, Usability Testing, A/B Testing, Performance Testing, Cross-browser Testing
Technologies: SQL, JavaScript (Basic), Python (Basic), HTML/CSS, Google Analytics
E-commerce Platforms: Shopify, Magento, WooCommerce, BigCommerce
Payment Gateways: Stripe, PayPal, Square, Authorize.net, Braintree
Methodologies: Agile, Scrum, Continuous Deployment

PROFESSIONAL EXPERIENCE

E-commerce QA Analyst | [Current Company Name], [City, State] | [Month Year - Present]
- Lead quality assurance for e-commerce platform generating $50M+ in annual revenue with 5M+ monthly visitors
- Test end-to-end shopping flows including product search, cart management, checkout, and order confirmation
- Validate payment gateway integration with Stripe and PayPal processing 100K+ monthly transactions
- Perform cross-browser testing across Chrome, Firefox, Safari, Edge, and mobile browsers ensuring consistent experience
- Conduct mobile app testing on iOS and Android devices covering 50+ device-OS combinations
- Test promotional campaigns including discount codes, flash sales, and seasonal offers with 100% accuracy
- Reduced checkout abandonment bugs by 45% through comprehensive testing of payment flows
- Collaborate with product team on A/B testing initiatives to optimize conversion rates

QA Analyst | [Previous Company Name], [City, State] | [Month Year - Month Year]
- Tested multi-vendor marketplace platform with 500+ active sellers and 200K+ product listings
- Validated inventory management system ensuring accurate stock levels across warehouses
- Performed order fulfillment testing including shipping calculations, tracking, and delivery notifications
- Tested product search functionality and filtering options improving search accuracy by 35%
- Conducted usability testing for shopping cart and wishlist features enhancing user experience
- Validated product recommendation engine and personalization features
- Tested integration with shipping carriers including FedEx, UPS, and USPS for real-time rate calculations
- Performed load testing during Black Friday and Cyber Monday campaigns handling 10K concurrent users

QA Tester | [Earlier Company Name], [City, State] | [Month Year - Month Year]
- Executed comprehensive testing for fashion e-commerce website with 50K+ SKUs
- Tested product catalog management including product uploads, image galleries, and size/color variants
- Validated customer account features including registration, login, password reset, and profile management
- Performed checkout testing covering guest checkout, saved payment methods, and multiple shipping addresses
- Tested review and rating system ensuring proper moderation and spam prevention
- Conducted email notification testing for order confirmations, shipping updates, and promotional campaigns
- Validated return and refund workflows ensuring proper inventory and payment processing

EDUCATION
[Degree Name] in [Major]
[University Name], [City, State]
Graduated: [Month Year]

CERTIFICATIONS
ISTQB Certified Tester Foundation Level (CTFL) - [Year]
Google Analytics Individual Qualification - [Year]

ADDITIONAL INFORMATION
- Strong understanding of e-commerce user experience and conversion optimization
- Experience testing high-traffic platforms during peak shopping seasons
- Knowledge of PCI compliance requirements for payment processing